A guide from the Scrub Hub team
What to include in a hotel linen laundry enquiry
Prepare a clear request, from linen types and quantities to the collection schedule you need.
Items and quantities
- Separate bed linen, towels and staff clothing.
- Include sizes, fabrics and care instructions.
- Estimate quantities per item rather than room count alone.
Usage and frequency
- Describe typical usage and seasonal changes.
- Specify collection days and required return times.
- Include multiple locations where relevant.
Finishing and checking
- State folding and packing preferences.
- Agree how item types and quantities will be checked at handover.
- Keep guest clothing requirements separate from property linen.
A comparable quotation
- Review billing units and included services.
- Ask about fees, exclusions and payment terms.
- Confirm availability and timings before agreeing.